Shipping Policy

 

Processing and production times

Shipping times are separate from processing and production times.

Processing and production times vary depending on the size of your order and our production schedule. Orders may take anywhere from 1–2 days to more than two weeks to process and produce.

If you have a deadline, include your required delivery date in the order notes or your quote request. We will communicate your project’s expected timeline and notify you of any delays.

We participate in art events, including conventions and festivals, and observe federal holidays. These may affect our production and shipping schedules. If your order will be affected, we will notify you by email.

We appreciate your patience while we prepare your order.

Domestic shipping

We ship domestic orders through USPS or UPS, depending on pricing and delivery times.

We do not request signature confirmation. Please arrange for someone to receive your package if needed.

Shipping rates and free standard shipping

Shipping charges are calculated and displayed at checkout. Rates vary depending on the product type and size.

We offer free standard shipping on domestic orders with a combined total of $200.00 USD or more after discounts.

USPS Priority, 3-day, 2-day, overnight shipping, and UPS Saturday business delivery require payment of the applicable shipping fee, including on orders that qualify for free standard shipping.

Seasonal promotions may offer free shipping at a lower minimum order total or under different conditions. The terms of each promotion apply.

Shipment confirmation and tracking

Shipment confirmation and order tracking information will be sent to the email address provided with your order.

International shipping

We ship internationally to destinations outside the United States. International shipping rates vary by destination, product type, and product size. Charges are calculated and displayed at checkout.

Customs duties and taxes

Customers are responsible for applicable customs duties, import taxes, and related fees imposed on their shipments. Uproar Design & Print does not cover these charges.

Damaged or missing shipments

If your order arrives damaged or appears to be lost in transit, contact hello@uproar.art as soon as possible. Include your order number and tracking information, if available.

For damaged shipments, please retain all packaging materials and damaged items. If possible, provide photographs of the damage and packaging to help us review the issue and assist with a carrier claim.

Defective, damaged, or incorrect items are handled according to the replacement, exchange, and refund provisions in our Refund & Return Policy.

Returns and questions

For information about cancellations, returns, replacements, and refunds, review our Refund & Return Policy.

For shipping questions or assistance, email hello@uproar.art or contact us through one of our social media accounts.